If you have tried on your Shortlettes and they aren't quite right, we will be happy to send you a replacement pair. We want you to love your Shortlettes!
*Due to the personal nature of our Shortlettes, we cannot accept worn or open garments for return/exchange. Please do not return.
Please email email@example.com with the following information. In the subject write: "Try-on Help"
1. Order Number
2. Hip, Waist, and Height Measurements.
We will send you a replacement pair (with a nominal charge of $10) based on our recommendations for the best fit. Once your invoice is received, simply finish the payment, and your replacement will be on it's way.
One replacement per customer only.
Policy Update: 16/01/19
|Size (USA)||Waist (cm)||Hip (cm)|
|5X* Fusion only||137-147||157-163|
Shortlettes are generously sized to hug but not squeeze your curves. They are not compression and do not feel like nylons/hosiery, shapewear, bike shorts, or compression pants. Shortlettes are simply comfortable. They are not made to be tight, feel constricting, shape, pinch, or bind. The longer lengths allows for maximum chafe protection and comfort.
Correct Fit Guidelines:
✔️ Waist should not roll
✔️ Body should glide comfortably against the skin
✔️ Legs should not ride up while walking
Signs of Incorrect Fit:
✖️ Baggy crotch (too big)
✖️ Running at the seams/Wears to fast (too small)
✖️ Slides Down (too small)
✖️ Legs ride up (too small)
Which is the best fit?
Under 5'4" - High Thigh, Athletic, or Classic Styles
Plus Size - Fusion, Classic, or Original Lace
Apple Shaped - Fusion, Classic, or Original Lace
* Order the size in-between your waist and hip measurement. I.e. Waist 3X + Hip XL = Order 2X
Pear Shaped - Try them all!
Hourglass - Lace or High Thigh
Slender - High Thigh or Athletic
If the Shortlette is not baggy but slides down, it is probably a size too small. It needs to sit higher towards the natural waist in the back to stay put during normal activity.
Contact Us: Do you have a question that is not answered here? Email us at firstname.lastname@example.org and we will respond within 1 business day.